Frequently Asked Questions
Everything you need to know about your journey to radiant skin.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for beauty products?
We offer a 30-day money-back guarantee on all products. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are your skincare products cruelty-free?
Yes, Omnilux is committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Are your products safe for sensitive skin?
Absolutely. Our formulas are dermatologist-tested and designed to be gentle yet effective for all skin types, including sensitive and reactive skin.